Waste service, connected

Your community’s waste service, all in one place.

RefuseLink connects residents, HOA leaders, community managers, and KC Disposal with schedules, announcements, service requests, and current progress.

No app store required Works on phones and computers Secure role-based access
KC Disposal

Welcome home

Next Service

Tuesday

1

Open Request

2

Updates

1

Linked Address

Built for the whole community Residents HOA Board Members Community Managers KC Disposal

Everything connected

Less calling around. More answers.

RefuseLink puts the information people need—and the tools to take action—into one simple, familiar experience.

Collection schedules

Residents can see what is being collected, on which day, and whether service follows an A-week, B-week, or weekly schedule.

Service requests

Report missed pickups, cart problems, recycling issues, yard waste concerns, delays, illegal dumping, and more—then follow the request through resolution.

Timely announcements

Keep everyone informed with service notices and community-specific updates from the people residents already trust.

HOA service holds

Authorized HOA leaders can send priority suspension and restoration requests and monitor their progress securely.

Documents in one place

Give residents convenient access to published service documents, guides, and other important information.

Information that stays current

Responses, announcements, and service-status changes appear automatically across resident and leadership portals.

Next Collection

Tuesday · Trash & Recycling

Request received

Follow every update through completion.

Community update

Important news is easy to find.

For residents

Everything about your service, without the guesswork.

Check the schedule, report a problem, read the latest news, or find an answer—at home or on the go.

  • See upcoming trash, recycling, and yard-waste service days
  • Receive announcements from KC Disposal and your HOA
  • Submit and track missed-pickup, cart, recycling, and other service requests
  • Read responses and continue the conversation in one place
  • Access helpful documents and community contact information
  • Manage multiple linked service addresses from one account
Resident sign in

For HOA leadership

A clearer view of what’s happening across your community.

Board members and community managers receive purpose-built tools to communicate, oversee service activity, and work with KC Disposal.

Get RefuseLink for Your HOA
01

See community service activity without exposing private resident conversations

02

Publish announcements directly to residents in your community

03

Review resident requests and escalate issues to KC Disposal when needed

04

Send priority suspension and restoration requests for eligible addresses

05

Track request status and quickly identify suspended addresses

06

Control which board and management contact details residents can see

Simple by design

From service address to connected community.

01

Claim your address

Create your secure account using an eligible service address in your HOA.

02

Open it anywhere

Use RefuseLink in a web browser or add it to your phone for an app-like experience.

03

Stay connected

See schedules, announcements, requests, and updates whenever you need them.

Better communication starts here.

Whether you’re a resident looking for your next collection day or an HOA leader supporting an entire neighborhood, RefuseLink keeps everyone connected.

RefuseLink — Your Community’s Waste Service, Connected